I ordered a watch, the Tissot seastar 1000 80 powermatic. Had a little hiccup communicating the color I wanted, even though I received the wrong color they re ordered the correct one. The only real complaint I have and why I deducted 1 star is the time it took to get the watch. It was close to 2 months and a half to get it. The store said Tissot took for ever to respond, I give them the benefit of the doubt. I love the time piece I purchased and it's exactly what I wanted. I say if you are looking for any item do your research first, make sure they are certified retailers, and know the price you can buy it for. The jewelry store is certified. Thanks for the help Kathy.

By Javier R.

I went to all 3 jewelry stores in the Tanforan mall and jewelry counters at 2 of the anchor stores. I was armed with an hour of googling diamonds and engagement rings and a printout of something from BlueNile.com. Kay Jewelers and S&L were the only two to make an effort to help me find what I was looking for. The lady at Kay seemed hesitant and since I went to S&L afterwards, I never went back. Basically, I wanted a custom ring and I was told that I could have whatever I wanted and that they would make sure I was satisfied. Well, after getting a quote I realized that no jewelry store can compete with BlueNile diamond prices so I got a great price on a diamond online. Read More

By Michael S.

It's the first time we buy in this store, we don't really know that much about jewelry/diamonds, but looks like we got a deal, besides that the staff were super nice, and we went there right after work so I wasn't dressing nice and I'm Latino which in other stores they look at you first and depending and how you look that's how they treat you but here in S &L GEM all that doesn't matter, and that's why we love the store and staff.

By Maricres G.